Medical Examiner Service
New statutory Medical Examiner Service resources for general practice.
Guidance
London General Practice Access Guide and Manual
The London General Practice Access Guide and the supporting London General Practice Access Manual have been created to support general practices manage current access pressures.
Integrated Care Systems: Guidance
These guidance documents published by NHS England and the Local Government Association set out how NHS leaders and organisations will operate with their partners in Integrated Care Systems (ICSs) from April 2022.
Guidelines for managing patients with dyspepsia in primary care
Dyspepsia is a term that describes a collection of symptoms that affect the oesophagus (gullet), stomach or duodenum (the first part of the small intestine). This pathway provides guidance on managing patients with dyspepsia in primary care.
Respiratory conditions – Remote consulting tips for GPNs
This document provides guidance for general practices on managing patients with respiratory conditions remotely via either telephone or video consultations.
Diabetes – Remote consulting tips for GPNs
This document provides guidance for general practices on managing patients with diabetes remotely via either telephone or video consultations.
Guide to setting up remote working and video consultations
This guidance provides an overview of how to set up remote working and video consultations as part of a wider model of triage first and remote consultations in primary care.
Guidance on home visits during the Coronavirus pandemic
This resource published by the RCGP provides helpful guidance to general practice staff about home visits during the Coronavirus pandemic.
Medical appraisal
This online guidance produced by NHS England give an overview of the medical appraisal process and includes information and resources to help medical appraisers carry out their roles effectively and consistently.
A guide for GPs considering employing a practice pharmacist
This guide published by the Primary Care Pharmacists Association will be useufl for GPs and Practice Managers considering employing a practice pharmacist.
GP Supervisor and Physician Associate Guide
This guide published by the Royal College of Physicians will be helpful for any general practice that has recently recruited or is considering recruiting a Physician Associate to work as part of their primary care team.
Who are Physician Associates?
This leaflet published by the Royal College of Physicians explains the role of Physician Associates, how they work, where they fit into general practice and their scope of practice.
Musculoskeletal First Contact Practitioners Services – Implementation Guide
This guide published by Health Education England will help general practices considering recruiting a Musculoskeletal First Contact Practitioner as part of a multidisciplinary primary care team.
Recruitment and development of paramedics in primary care
This guide aims to support general practices to understand the role of paramedics and how they can become part of a
multidisciplinary team with wider skill sets, enabling new and exciting models of care to develop.
NICE Chronic Heart Failure Guidelines in Adults 2018
This guideline covers diagnosing and managing chronic heart failure in people aged 18 and over in primary care and the community. It aims to improve diagnosis and treatment to increase the length and quality of life for people with heart failure.
A guide for general practice employing a paramedic
This guide published by NHS Fareham and Gosport CCG aims to support general practices to understand the role of paramedics, how they work, where they fit into general practice and their scope of practice.
First Contact Physiotherapy posts in General Practice
This practical guidance will support general practices looking to recruit physiotherapists to work in a multidisciplinary primary care team as the first point of contact for their Musculoskeletal (MSK) patients.
Quality Improvement Project (QIP) Guidance for GP Trainees
The RCGP has produced this guidance for GP Trainees completing a Quality Improvement Project (QIP) as part of their training.
Reporting and Learning from patient safety incidents in general practice
The purpose of this guide is to:
• maximise opportunities to learn from patient safety incidents in
your practice, and to share learning via organisational or national
reporting systems
• outline a process for learning from patient safety incidents in
your practice.
Where appropriate, this guide will signpost existing well-written resources and does not seek to replicate their content.
Quality Improvement Hub
The Quality Improvement Hub website provides a range of resources to support organisations to improve the quality of healthcare in Scotland. The tools provided here can support you in your improvement work.
Guide to managing ethical issues in quality improvement or clinical audit projects
This guide is intended to help those responsible to review and develop arrangements for the effective ethics oversight of QI and clinical audit activities, as required.
Safety netting for cancer diagnosis in primary care
This brief guide to safety netting for cancer diagnosis in primary care aims to support healthcare professionals to detect cancers earlier and minimise delayed diagnoses.
Training resources for completing an effective cancer significant event analysis
This collection of resources have been developed with a ‘train the trainer’ approach as a guide to the process involved in completing an effective cancer significant event analysis (SEA).
Significant Event Audit
Significant Event Audit – also called Significant Event Review or Analysis – is an increasingly routine part of general practice. It is a technique to reflect on and learn from individual cases to improve quality of care overall.
Data sources useful for QI
A reference sheet detailing using data sources of comparative data.
Medical appraisals: tips for sessional GPs
The British Medical Association has produced some tips for sessional GPs about what a medical appraisal is and the stages of the process. The overview includes some information about quality improvement requirements.
Patients as partners: Building collaborative relationships among professionals, patients, carers and communities
This guide publsihed by the King’s Fund explores shared leadership and what helps to build effective collaborative relationships among health and care professionals, patients, service users, carers and communities.
Six principles for engaging people and communities: Definitions, evaluation and measurement
This document is about creating person-centred, community-focussed approaches to health, wellbeing and care. It builds on the proposed new relationship with people and communities set out in the NHS Five Year Forward View
Six principles for engaging people and communities: Putting them into practice
The six principles were developed by the People and Communities Board, in conjunction with the new models of care ‘vanguards’ sites, to give practical support to services as they deliver the ‘new relationship with people and communities;’ set out in NHS England’s Five Year Forward View.
An introduction to statistics for local clinical audit and improvement
This guide sets out the basics of statistical data analysis and presentation for those involved in local clinical audit and improvement projects.
The habits of an improver
In this paper, Professor Bill Lucas offers a way of viewing the field of improvement from the perspective of the men and women who deliver and co-produce care on the ground – the improvers on whom the NHS depends.
What is clinical audit? And other frequently asked questions
A simple guide covering common FAQs on clinical audit.
Guide to quality improvement methods
The guide brings together twelve quality improvement (QI) methods, providing an overview of each and practical advice on how and when to implement them, with illustrative case examples.
Evaluation: What to consider
This guide, by The Health Foundation, is intended to assist those new to evaluation by suggesting methodological and practical considerations and providing resources to support further learning.
Using communications approaches to spread improvement
This guide from The Health Foundation draws on this experience, and empirical evidence, to provide practical information about how communications approaches can be used to spread improvement ideas.
Enhanced Significant Event Analysis
Enhanced Significant Event Analysis is an NHS Education for Scotland innovation which aims to guide health care teams to apply human factors thinking when performing a significant event analysis, particularly where the event has had an emotional impact on staff involved.
The quality improvement guide: The improving quality together edition
This guide brings together learning from around Wales – and further afield – to explain how a simple set of techniques can be applied to improve the services provided by NHS Wales.
Quality improvement made simple: What everyone should know about healthcare quality improvement
This guide, from The Health Foundation, focuses in particular at what are known as organisational or industrial approaches to quality improvement.
How to change practice: understand, identify and overcome barriers to change
This guide published by the National Institute for Health and Care Excellence provides practical suggestions based on evidence and experience to help managers and clinicians influence changes in practice.
How to develop a patient-friendly clinical audit report
HQIP’s definitive guide to developing clinical audit reports and tools suitable for patients, carers and other lay readers and useful to all involved in clinical audit and quality improvement, featuring guidance, tips, examples and case studies.
The quality improvement guide for educators and students
This guide highlights the key role of educators and students in quality improvement and showcases examples of student improvement projects in Wales.
Significant Event Audit: guidance for primary care teams
This guidance published by NHS Education for Scotland aims to support primary care teams in conducting effective significant event audits with the aim of improving care for all patients.
A Handy Guide to Facilitation
This guide published by the NHS Institute for Innovation and Improvement outlines tools and techniques to help make group workshops or meetings as productive as possible.
