Life QI
The Life QI online platform is a project and programme management tool for quality improvement, using quality improvement approaches and techniques.QI Ready eLearning modules
The RCGP has produced eLearning modules to compliment the QI Ready network and self-accreditation process. There are a suite of three modules that will assist you in better understanding quality improvement methodologies.Forcefield analysis
Forcefield analysis is an improvement tool that helps you to list, discuss and evaluate the various forces for and against a proposed change.RCGP Quick guide: Fishbone diagram
This RCGP Quick guide introduces Fishbone diagrams (also called cause and effect analysis) which are used to help to identify and display the root causes of a problem.RCGP Quick guide: Clinical audit
This RCGP Quick guide provides the standard headings for a clinical audit report and gives tips on how to define and fulfil each section. It attempts to keep the process simple and will satisfy the requirements of General Medical Council (GMC) revalidation.RCGP Quick guide: Process and Value Stream Mapping
This RCGP Quick guide introduces process and value stream mapping, techniques that creates a visual representation of all the steps in a process.Safety netting for cancer diagnosis in primary care
This brief guide to safety netting for cancer diagnosis in primary care aims to support healthcare professionals to detect cancers earlier and minimise delayed diagnoses.Resources for Cancer Significant Event Analysis training sessions
This collection of resources are designed to support general practices to deliver effective Cancer Significant Event Analysis training sessions.Example cancer singnificant event analyses with thematic analysis
These fictional example cancer singnificant event analyses (SEAs) demonstrate a varying range of quality. Each contains detailed notes showing both positive and negative examples of reflection, subsequent actions, and impacts following a cancer diagnosis.Training resources for completing an effective cancer significant event analysis
This collection of resources have been developed with a 'train the trainer' approach as a guide to the process involved in completing an effective cancer significant event analysis (SEA).Whitedboard video: Run charts
In these videos Dr Robert Lloyd from the Institute for Healthcare Improvement introduces Run charts, a tool that allows practices to analyse data, with minimum use of statistical methods, and helps determine if an improvement has been made.Whitedboard video: Pareto Analysis
In this video Dr Robert Lloyd from the Institute for Healthcare Improvement introduces Pareto Analysis, a statistical technique in decision-making used for the selection of a limited number of tasks that produce significant overall effect.Model for improvement for diabetes
Do you want to introduce a change to improve diabetes care? If so, the model for improvement for diabetes allows you to plan and test the change.Healthcare Quality Improvement Partnership
The Healthcare Quality Improvement Partnership is an independent organisation aims to improve health outcomes by enabling those who commission, deliver and receive healthcare to measure and improve our healthcare services. The HQIP website offers resources and support to help measure and improve healthcare services, especially in the areas of national clinical audit and quality improvement.Significant Event Audit
Significant Event Audit - also called Significant Event Review or Analysis - is an increasingly routine part of general practice. It is a technique to reflect on and learn from individual cases to improve quality of care overall.QI Ready self-accreditation
QI Ready is a self approval tool to assist you in better understanding quality improvement methodologies. It offers clear examples of QI in practice and will help you to improve your knowledge and skills in this field.Process mapping for diabetes
This process map offers a visual representation of all the steps in the process of caring for patients living with diabetes, from diagnosis of diabetes to annual review.Fishbone diagram for diabetes care
If you are trying to work out why patients don’t turn up for review or why the treatment target for blood pressure is not being met, then the Fishbone diagram for diabetes care can help you.RCGP Quick guide: Significant event analysis
This RCGP Quick guide introduces Significant Event Analysis a technique to reflect on and learn from individual cases to improve quality of care overall.An introduction to statistics for local clinical audit and improvement
This guide sets out the basics of statistical data analysis and presentation for those involved in local clinical audit and improvement projects.What is clinical audit? And other frequently asked questions
A simple guide covering common FAQs on clinical audit.Whitedboard video: Force Field Analysis
In this video Dr Robert Lloyd from the Institute for Healthcare Improvement introduces Force Field Analysis, a tool that helps you to list, discuss and evaluate the various forces for and against a proposed change.Whitedboard video: Cause and effect diagrams
In this video Dr Robert Lloyd from the Institute for Healthcare Improvement introduces cause and effect diagrams, also known as fishbone diagrams, which are used to help to identify and display the root causes of a problem.Enhanced Significant Event Analysis
Enhanced Significant Event Analysis is an NHS Education for Scotland innovation which aims to guide health care teams to apply human factors thinking when performing a significant event analysis, particularly where the event has had an emotional impact on staff involved.Whitedboard video: Control charts
In these videos Dr Robert Lloyd from the Institute for Healthcare Improvement introduces control charts, also known as Shewhart charts, which are used to display the measure of interest over time with the mean plotted as an X bar.Cancer Significant Event Audit Peer Review pilot
This joint initiative undertaken by the RCGP, the National Cancer Action Team and Macmillan Cancer Support, offered anonymised external peer assessment of Significant Event Audits of cancer diagnosis.Whitedboard video: Flowcharts
In these videos Dr Robert Lloyd from the Institute for Healthcare Improvement introduces flowcharts, a tool used to depict the sequence of movements or actions of people or things involved in a complex system or activity.Quality improvement made simple: What everyone should know about healthcare quality improvement
This guide, from The Health Foundation, focuses in particular at what are known as organisational or industrial approaches to quality improvement.Whitedboard video: PDSA cycles
In these videos Dr Robert Lloyd from the Institute for Healthcare Improvement introduces the Plan-Do-Study-Act (PDSA) approach, a technique that allows change to be introduced in a considered way but on a small and manageable scale, measuring the ‘before’ and ‘after’ effects of each change, and provides evidence to assist in maintaining the changes that work.Whitedboard video: Driver diagrams
In this video Dr Robert Lloyd from the Institute for Healthcare Improvement introduces driver diagrams, which are used to helps you to translate a high level improvement goal into a logical set of underpinning causes or drivers.Significant Event Audit: guidance for primary care teams
This guidance published by NHS Education for Scotland aims to support primary care teams in conducting effective significant event audits with the aim of improving care for all patients.
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