• Medical appraisal

    This online guidance produced by NHS England give an overview of the medical appraisal process and includes information and resources to help medical appraisers carry out their roles effectively and consistently.
  • First Contact Physiotherapist job description

    This job description published by the Chartered Society of Physiotherapy will be helpful for Practice Managers who are looking to recruit a First Contact Physiotherapist.
  • A guide for GPs considering employing a practice pharmacist

    This guide published by the Primary Care Pharmacists Association will be useufl for GPs and Practice Managers considering employing a practice pharmacist.
  • General Practice Nurse Education Network

    The General Practice Nurse Education Network (GPNEN) is dedicated to excellence in General Practice Nursing and Education. The GPNEN website at https://gpnen.org.uk provides one-stop shop of resources to support continuing professional development.
  • Time for Care Quality Improvement for General Practice Nurses

    Time for Care Quality Improvement for General Practice Nurses is a two day programme designed for all nurses working in general practice across North West and North East England.  
  • The General Practice podcasts

    The General Practice podcasts published by Ockham Healthcare cover a wide range of issues faced by general practitioners and colleuegs in local primary care teams.
  • Time for Care learning in action programme

    The Time for Care programme is at the heart of the General Practice Forward View's support for practices to redesign their care and manage demand more sustainably. Using a variety of means this initiative provided by the NHS England Sustainable Improvement team will give every practice in England the chance to learn about proven innovations that release time for care.
  • Productive General Practice Quick Start

    Productive General Practice (PGP) Quick Start is an on-site, hands-on, short term support package for practices that forms part of a local Time for Care programme. Alongside the 10 High Impact Actions the support package provided by NHS England’s Sustainable Improvement team aims to help practices release time for care and build improvement capability.
  • Diploma in Advanced Primary Care Management

    This is a comprehensive diploma for people who are managing primary care and are becoming responsible for creating and running primary care provision at scale including primary care networks, new care models, GP super practices and GP or other primary care federations.
  • NHS Jobs

    NHS Jobs is a dedicated online recruitment service for the NHS. Every NHS organisation within England and Wales advertises their job opportunities with NHS Jobs.
  • The Coaching Academy

    The Coaching Academy developed by the Innovation Agency, the Academic Health Science Network (AHSN) for the North West Coast, offers online e-learning courses that are free to health and care colleagues to support innovation and improvement.
  • Life QI

    The Life QI online platform is a project and programme management tool for quality improvement, using quality improvement approaches and techniques.
  • Quality Improvement Project (QIP) Guidance for GP Trainees

    The RCGP has produced this guidance for GP Trainees completing a Quality Improvement Project (QIP) as part of their training.
  • Embedding a culture of quality improvement

    This report published by the King’s Fund explores the factors that have helped organisations to launch a quality improvement strategy, and the key enablers for sustaining a focus on continuous quality improvement.
  • Atrial fibrillation toolkit

    This interactive toolkit aims to help healthcare professionals to improve the detection and treatment of people with Atrial Fibrillation.
  • Reporting and Learning from patient safety incidents in general practice

    The purpose of this guide is to: • maximise opportunities to learn from patient safety incidents in your practice, and to share learning via organisational or national reporting systems • outline a process for learning from patient safety incidents in your practice. Where appropriate, this guide will signpost existing well-written resources and does not seek to replicate their content.
  • QI Ready eLearning modules

    The RCGP has produced eLearning modules to compliment the QI Ready network and self-accreditation process. There are a suite of three modules that will assist you in better understanding quality improvement methodologies.
  • RCGP Quick guide: Communication strategy

    This RCGP Quick guide introduces communication strategy an improvement tool that plans how to spread the news of your improvement project. It includes both who to inform, and how to do so.
  • RCGP Quick guide: Collaboratives

    This RCGP Quick guide introduces quality improvement collaboratives, groups of people meeting together to learn from and motivate one another.
  • RCGP Quick guide: Statistical process control charts

    This RCGP Quick guide introduces Statistical process control charts, a tool for displaying performance data to check if performance is continuing to be as expected.
  • RCGP Quick guide: Evaluation

    This RCGP Quick guide explains how presenting an evaluation of any quality improvement activity undertaken can help share its results.
  • RCGP Quick guide: Networks

    This RCGP Quick guide explains that building networks of people with a common purpose and enthusiasm for positive change is a way of harnessing the power of ‘emergent change’.
  • Evaluation tools

    These evaluation tools can be used to help you to evaluate your quality improvement work, learning what has gone well, what could be improved, and plan the next steps of your work.
  • The Edge

    The Edge is a free social platform committed to finding, sharing, curating and creating the boldest and most innovative new ideas in health and care.
  • QI Ready self-accreditation

    QI Ready is a self approval tool to assist you in better understanding quality improvement methodologies. It offers clear examples of QI in practice and will help you to improve your knowledge and skills in this field.
  • Six principles for engaging people and communities: Definitions, evaluation and measurement

    This document is about creating person-centred, community-focussed approaches to health, wellbeing and care. It builds on the proposed new relationship with people and communities set out in the NHS Five Year Forward View
  • Six principles for engaging people and communities: Putting them into practice

    The six principles were developed by the People and Communities Board, in conjunction with the new models of care ‘vanguards’ sites, to give practical support to services as they deliver the ‘new relationship with people and communities;’ set out in NHS England's Five Year Forward View.
  • Guide to quality improvement methods

    The guide brings together twelve quality improvement (QI) methods, providing an overview of each and practical advice on how and when to implement them, with illustrative case examples.
  • Evaluation: What to consider

    This guide, by The Health Foundation, is intended to assist those new to evaluation by suggesting methodological and practical considerations and providing resources to support further learning.
  • Using communications approaches to spread improvement

    This guide from The Health Foundation draws on this experience, and empirical evidence, to provide practical information about how communications approaches can be used to spread improvement ideas.
  • Skilled for improvement? Learning communities and the skills needed to improve care: an evaluative service development

    This report tells the story of the Learning Communities Initiative, in which an experienced research team used an action approach, combining action research and action learning, to study four improvement projects across two sites, while working with participants to facilitate the flow of knowledge and learning.
  • A Handy Guide to Facilitation

    This guide published by the NHS Institute for Innovation and Improvement outlines tools and techniques to help make group workshops or meetings as productive as possible.
  • The Facilitator’s Toolkit: Tools, techniques and tips for effective facilitation

    This toolkit published by the NHS Institute for Innovation and Improvement provides tools, tips and ideas for facilitating small and large groups.
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