• Sharing practical experiences of Quality Improvement

    This webinar hosted by the RCGP on 6 December 2016 gave clinicians a chance to learn about increasing capability using Quality Improvement, and share experiences of what works for them and the challenges they face.
  • Motivating others to take part in Quality Improvement

    This webinar followed 'Sharing practical experiences of Quality Improvement' and provided more information on the new self accreditation and online website, QI Ready, alongside sharing tips on motivating members of your practice in quality improvement.
  • RCGP Quick guide: Plan-Do-Study-Act (PDSA) approach

    This RCGP Quick guide introduces the Plan-Do-Study-Act (PDSA) approach, a technique that allows you to test out improvements in a controlled way so that change can occur gradually, with an awareness of unintended consequences.
  • RCGP Quick guide: Fishbone diagram

    This RCGP Quick guide introduces Fishbone diagrams (also called cause and effect analysis) which are used to help to identify and display the root causes of a problem.
  • RCGP Quick guide: Clinical audit

    This RCGP Quick guide provides the standard headings for a clinical audit report and gives tips on how to define and fulfil each section. It attempts to keep the process simple and will satisfy the requirements of General Medical Council (GMC) revalidation.
  • RCGP Quick guide: Communication strategy

    This RCGP Quick guide introduces communication strategy an improvement tool that plans how to spread the news of your improvement project. It includes both who to inform, and how to do so.
  • RCGP Quick guide: Collaboratives

    This RCGP Quick guide introduces quality improvement collaboratives, groups of people meeting together to learn from and motivate one another.
  • RCGP Quick guide: Statistical process control charts

    This RCGP Quick guide introduces Statistical process control charts, a tool for displaying performance data to check if performance is continuing to be as expected.
  • RCGP Quick guide: Theory of Constraints and Flow

    This RCGP Quick guide introduces the theory of constraints and flow, a methodology for identifying the most significant limiting factor – the constraint – which stands in the way of the organisation's goal being met.
  • RCGP Quick guide: Evaluation

    This RCGP Quick guide explains how presenting an evaluation of any quality improvement activity undertaken can help share its results.
  • RCGP Quick guide: Networks

    This RCGP Quick guide explains that building networks of people with a common purpose and enthusiasm for positive change is a way of harnessing the power of ‘emergent change’.
  • RCGP Quick guide: Visual displays

    This RCGP Quick guide explains how visual displays can share your improvement data in an accessible format so that everyone involved knows if their improvement efforts are working.
  • RCGP Quick guide: Appreciative Inquiry

    This RCGP Quick guide introduces appreciative inquiry, a method that help groups of people working together to learn more from their success and to build on these to generate further improvements.
  • RCGP Quick guide: Measurement and Analysis

    This RCGP Quick guide explains how measurement and analysis can tell us what we need to improve, then, once we’ve started to make changes, it can tell us if our efforts are making a difference.
  • RCGP Quick guide: Driver Diagrams

    This RCGP Quick guide introduces driver diagrams, a tool to help you to organise your improvements in a logical way, so that everyone involved can see how the planned changes will lead to the desired improvement.
  • RCGP Quick guide: Communication Matrix

    This RCGP Quick guide introduces the communication matrix, a systematic way of identifying members of the team and the themes they need to know in carrying out your improvement work.
  • RCGP Quick guide: Gantt Charts

    This RCGP Quick guide introduces Gantt charts, a tool that provides a visual representation of your project schedule which helps to identify a realistic timeframe for implementing a project.
  • RCGP Quick guide: Run charts

    This RCGP Quick guide introduces Run charts, a tool that allows practices to analyse data, with minimum use of statistical methods, and helps determine if an improvement has been made.
  • RCGP Quick guide: Externally Sourced Data

    This RCGP Quick guide provides a comprehensive list of links to data sources that may be useful when undertaking quality improvement work.
  • RCGP Quick guide: Model for improvement

    The model for improvement ensures that you and your team are very clear and specific about what you want to improve and how you will know if you have been successful.
  • RCGP Quick guide: Engagement and Behaviorial Change

    This RCGP Quick guide helps practitioners to think about creating the right conditions for all the individuals involved in improvement to be motivated and able to contribute to the best of their ability.
  • RCGP Quick guide: Patient Involvement

    This RCGP Quick guide helps practitioners to ensure that quality improvement work is designed to improve patients’ experience of care as well as their outcomes.
  • RCGP Quick guide: Improvement Science

    This RCGP Quick guide introduces improvement science, a relatively new academic field that aims to identify the best methods for improving the quality and safety of healthcare.
  • RCGP Quick guide: Context and Culture

    This RCGP Quick guide helps practitioners to reflect on the context or environment in which a quality improvement intervention is to be introduced.
  • RCGP Quick guide: Process and Value Stream Mapping

    This RCGP Quick guide introduces process and value stream mapping, techniques that creates a visual representation of all the steps in a process.
  • RCGP Quick guide: Diagnostic Survey

    This RCGP Quick guide introduces diagnostic survey, a frequently used method used to identify the needs of the target group for any improvement work.
  • RCGP Quick guide: The QI Wheel for Primary Care

    This RCGP Quick guide explains the Quality Improvement wheel for primary care, a simple visual representation that illustrates the the main elements to consider in design, delivery and evaluation of a QI project, acting as a guide to the stages involved.
  • RCGP Quick guide: Significant event analysis

    This RCGP Quick guide introduces Significant Event Analysis a technique to reflect on and learn from individual cases to improve quality of care overall.
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