Guidance on home visits during the Coronavirus pandemic
This resource published by the RCGP provides helpful guidance to general practice staff about home visits during the Coronavirus pandemic.
Royal College of General Practitioners
RCGP Clinical Toolkits
The RCGP clinical toolkits have been developed in partnership between the RCGP Clinical Innovation and Research Centre (CIRC) and our funding and delivery partners. They can be used to assist in the delivery of safe and effective care to patients.
Quality Improvement Project (QIP) Guidance for GP Trainees
The RCGP has produced this guidance for GP Trainees completing a Quality Improvement Project (QIP) as part of their training.
Reporting and Learning from patient safety incidents in general practice
The purpose of this guide is to:
• maximise opportunities to learn from patient safety incidents in
your practice, and to share learning via organisational or national
reporting systems
• outline a process for learning from patient safety incidents in
your practice.
Where appropriate, this guide will signpost existing well-written resources and does not seek to replicate their content.
Sharing practical experiences of Quality Improvement
This webinar hosted by the RCGP on 6 December 2016 gave clinicians a chance to learn about increasing capability using Quality Improvement, and share experiences of what works for them and the challenges they face.
Motivating others to take part in Quality Improvement
This webinar followed ‘Sharing practical experiences of Quality Improvement’ and provided more information on the new self accreditation and online website, QI Ready, alongside sharing tips on motivating members of your practice in quality improvement.
QI Ready eLearning modules
The RCGP has produced eLearning modules to compliment the QI Ready network and self-accreditation process. There are a suite of three modules that will assist you in better understanding quality improvement methodologies.
Forcefield analysis
Forcefield analysis is an improvement tool that helps you to list, discuss and evaluate the various forces for and against a proposed change.
Context checklist for QI Project
The context checklist breaks down context into nine elements. Consider each in turn and decide whether they are applicable to your situation, and whether any action is required.
RCGP Quick guide: Plan-Do-Study-Act (PDSA) approach
This RCGP Quick guide introduces the Plan-Do-Study-Act (PDSA) approach, a technique that allows you to test out improvements in a controlled way so that change can occur gradually, with an awareness of unintended consequences.
RCGP Quick guide: Fishbone diagram
This RCGP Quick guide introduces Fishbone diagrams (also called cause and effect analysis) which are used to help to identify and display the root causes of a problem.
RCGP Quick guide: Clinical audit
This RCGP Quick guide provides the standard headings for a clinical audit report and gives tips on how to define and fulfil each section. It attempts to keep the process simple and will satisfy the requirements of General Medical Council (GMC) revalidation.
RCGP Quick guide: Communication strategy
This RCGP Quick guide introduces communication strategy an improvement tool that plans how to spread the news of your improvement project. It includes both who to inform, and how to do so.
RCGP Quick guide: Statistical process control charts
This RCGP Quick guide introduces Statistical process control charts, a tool for displaying performance data to check if performance is continuing to be as expected.
RCGP Quick guide: Collaboratives
This RCGP Quick guide introduces quality improvement collaboratives, groups of people meeting together to learn from and motivate one another.
RCGP Quick guide: Theory of Constraints and Flow
This RCGP Quick guide introduces the theory of constraints and flow, a methodology for identifying the most significant limiting factor – the constraint – which stands in the way of the organisation’s goal being met.
RCGP Quick guide: Evaluation
This RCGP Quick guide explains how presenting an evaluation of any quality improvement activity undertaken can help share its results.
RCGP Quick guide: Networks
This RCGP Quick guide explains that building networks of people with a common purpose and enthusiasm for positive change is a way of harnessing the power of ‘emergent change’.
RCGP Quick guide: Visual displays
This RCGP Quick guide explains how visual displays can share your improvement data in an accessible format so that everyone involved knows if their improvement efforts are working.
RCGP Quick guide: Appreciative Inquiry
This RCGP Quick guide introduces appreciative inquiry, a method that help groups of people working together to learn more from their success and to build on these to generate further improvements.
RCGP Quick guide: Measurement and Analysis
This RCGP Quick guide explains how measurement and analysis can tell us what we need to improve, then, once we’ve started to make changes, it can tell us if our efforts are making a difference.
RCGP Quick guide: Driver Diagrams
This RCGP Quick guide introduces driver diagrams, a tool to help you to organise your improvements in a logical way, so that everyone involved can see how the planned changes will lead to the desired improvement.
RCGP Quick guide: Communication Matrix
This RCGP Quick guide introduces the communication matrix, a systematic way of identifying members of the team and the themes they need to know in carrying out your improvement work.
RCGP Quick guide: Gantt Charts
This RCGP Quick guide introduces Gantt charts, a tool that provides a visual representation of your project schedule which helps to identify a realistic timeframe for implementing a project.
RCGP Quick guide: Run charts
This RCGP Quick guide introduces Run charts, a tool that allows practices to analyse data, with minimum use of statistical methods, and helps determine if an improvement has been made.
RCGP Quick guide: Externally Sourced Data
This RCGP Quick guide provides a comprehensive list of links to data sources that may be useful when undertaking quality improvement work.
RCGP Quick guide: Model for improvement
The model for improvement ensures that you and your team are very clear and specific about what you want to improve and how you will know if you have been successful.
RCGP Quick guide: Engagement and Behaviorial Change
This RCGP Quick guide helps practitioners to think about creating the right conditions for all the individuals involved in improvement to be motivated and able to contribute to the best of their ability.
RCGP Quick guide: Patient Involvement
This RCGP Quick guide helps practitioners to ensure that quality improvement work is designed to improve patients’ experience of care as well as their outcomes.
RCGP Quick guide: Improvement Science
This RCGP Quick guide introduces improvement science, a relatively new academic field that aims to identify the best methods for improving the quality and safety of healthcare.
RCGP Quick guide: Context and Culture
This RCGP Quick guide helps practitioners to reflect on the context or environment in which a quality improvement intervention is to be introduced.
RCGP Quick guide: Process and Value Stream Mapping
This RCGP Quick guide introduces process and value stream mapping, techniques that creates a visual representation of all the steps in a process.
Safety netting for cancer diagnosis in primary care
This brief guide to safety netting for cancer diagnosis in primary care aims to support healthcare professionals to detect cancers earlier and minimise delayed diagnoses.
Resources for Cancer Significant Event Analysis training sessions
This collection of resources are designed to support general practices to deliver effective Cancer Significant Event Analysis training sessions.
Example cancer singnificant event analyses with thematic analysis
These fictional example cancer singnificant event analyses (SEAs) demonstrate a varying range of quality. Each contains detailed notes showing both positive and negative examples of reflection, subsequent actions, and impacts following a cancer diagnosis.
Training resources for completing an effective cancer significant event analysis
This collection of resources have been developed with a ‘train the trainer’ approach as a guide to the process involved in completing an effective cancer significant event analysis (SEA).
RCGP Quick guide: Diagnostic Survey
This RCGP Quick guide introduces diagnostic survey, a frequently used method used to identify the needs of the target group for any improvement work.
Quality improvement and diabetes care
This presentation can be used during a training session to introduce QI tools and methods to the teams who care for patients with diabetes.
Evaluation tools
These evaluation tools can be used to help you to evaluate your quality improvement work, learning what has gone well, what could be improved, and plan the next steps of your work.
Multi practice quality improvement project plan
This Excel spreadsheet tool will help you to plan and monitor the progress of your quality improvement project across several practices.
Model for improvement for diabetes
Do you want to introduce a change to improve diabetes care? If so, the model for improvement for diabetes allows you to plan and test the change.
Significant Event Audit
Significant Event Audit – also called Significant Event Review or Analysis – is an increasingly routine part of general practice. It is a technique to reflect on and learn from individual cases to improve quality of care overall.
QI Ready self-accreditation
QI Ready is a self approval tool to assist you in better understanding quality improvement methodologies. It offers clear examples of QI in practice and will help you to improve your knowledge and skills in this field.
Data sources useful for QI
A reference sheet detailing using data sources of comparative data.
Process mapping for diabetes
This process map offers a visual representation of all the steps in the process of caring for patients living with diabetes, from diagnosis of diabetes to annual review.
Quality improvement posters from RCGP Annual Conference 2016
A number of Quality Improvement abstracts and posters were submitted to the 2016 RCGP Annual Conference. You can view them, and the posters and abstracts from other categories, here.
Fishbone diagram for diabetes care
If you are trying to work out why patients don’t turn up for review or why the treatment target for blood pressure is not being met, then the Fishbone diagram for diabetes care can help you.
RCGP Quick guide: The QI Wheel for Primary Care
This RCGP Quick guide explains the Quality Improvement wheel for primary care, a simple visual representation that illustrates the the main elements to consider in design, delivery and evaluation of a QI project, acting as a guide to the stages involved.
RCGP Quick guide: Significant event analysis
This RCGP Quick guide introduces Significant Event Analysis a technique to reflect on and learn from individual cases to improve quality of care overall.
Cancer Significant Event Audit Peer Review pilot
This joint initiative undertaken by the RCGP, the National Cancer Action Team and Macmillan Cancer Support, offered anonymised external peer assessment of Significant Event Audits of cancer diagnosis.
