Wellbeing resources

The Greater Manchester Resilience Hub was set up in response to the Manchester Arena attack in 2017 to co-ordinate care and support for thousands of children, young people and adults whose mental health and/or emotional wellbeing was affected.

Since then, it has grown and developed to provide a range of specialist, psychological support services to help people affected by trauma.

Critical Incident and Trauma Service

The Greater Manchester Resilience Hub hosts the Critical Incident and Trauma Service. This offer replaces the previous staff wellbeing service to provide a more specialist service.

The service provides free, confidential, mental health support to GM health and care staff impacted by a critical incident or experience of trauma, or vicarious trauma in the workplace.

The offer includes access to:

• Psychological support for major incidents across GM

• Support for organisations to develop and sustain trauma and incident support for their workforce

• Joint work with existing staff mental health and wellbeing providers to ensure consistent pathways and messages for those accessing services

• Support and consultation for those in workforce, pastoral or wellbeing roles

• Post incident support for organisations, teams, managers and individuals

• Support for individuals experiencing trauma or vicarious trauma in the workplace – including the provision of evidence-based trauma therapy

• Support for managers and teams experiencing trauma or vicarious trauma in the workplace – including team consultation, workshops, reflective spaces and other bespoke sessions

For more information about the service, visit the Resilience Hub website, call 0330 095 071, or email: GM.help@nhs.net

A poster to promote the service is available to download.

This is not a crisis service so please use your existing pathways if you are concerned about immediate risk.

Trusted Relationship Service

Greater Manchester Trusted Relationship Service aims to improve support for young people at risk of abuse and exploitation, by strengthening existing relationships between young people and the adults who are there to support them.

Clinicians can help healthcare professionals to think about the impact of trauma on young people they are supporting. They can also help to support healthcare professionals with their own wellbeing and manage the emotional impact of working in this demanding and distressing area.

For more information, visit the Resilience Hub website.

The Greater Manchester Health and Wellbeing toolkit is now in its third year and continues to have an important role to play in supporting the wellbeing of our health and care workforce in Greater Manchester.

The toolkit was produced by NHS Greater Manchester, in collaboration with colleagues from across the Greater Manchester system and has been created with input and resources from across Greater Manchester, as well as the North West region and national bodies.

The toolkit has been updated so that it is simple, practical and relevant to the ways that you are working and has been divided into three sections:

• Looking after yourself
• Supporting others
• Responding to need

The toolkit is interactive – so you can digest the whole thing at once or jump to the section that is relevant for you. As well as sharing top tips and useful resources, it also includes templates and guides which you can download and share, or adapt for your own organisation.

There are new sections on burnout and stress and you can also take part in the Greater Manchester Wellbeing Engagement Quiz to help you focus on improving your day-to-day wellbeing.

NHS Greater Manchester Integrated Care welcomes your feedback on how you have used this toolkit and any improvements they can make. Please share your feedback with: gmhscp.gmworkingtogether@nhs.net

This handy poster summarises the range of free and confidential resources available to support the GM workforce both nationally and locally.

A wide range of free Greater Manchester Working Together Wellbeing Workshops are available for you or your team members to join.

Linked to the Greater Manchester Wellbeing Toolkit, a series of Spotlight on Wellbeing videos is available to watch at your convenience.

Every organisation has an opportunity to support and develop a mentally healthy workforce. The Greater Manchester Good Employment Charter Mental Health Toolkit provides a step-by-step guide and links to a range of free resources.

The GreaterSport Active Workplace Toolkit provides tools, ideas and resources to help you create an active workplace.

Greater Manchester Moving is keen to develop physical activity champions across primary care, supporting them as advocates for patients and connecting to the workplace wellbeing agenda.

Resources are aimed at healthcare professionals to highlight the benefits physical activity can have on both physical and mental health, including depression, Type 2 diabetes, cardiovascular disease and some cancers.

This also supports the Royal College of General Practice Active Practice Charter.

Digital health is revolutionising health and care services, forming a crucial step on the road to care that is more efficient and patient-centred. But, with hundreds of thousands of apps available, and 85 per cent falling below quality thresholds, health and care professionals require tools to find the right digital solutions for their patients’ and service users’ needs. Developed by clinicians, ORCHA’s AppFinder gives you unlimited access to thousands of independent app reviews across all health conditions, each of which includes a breakdown of key assessment criteria relating to clinical assurance, data privacy and user experience.

Search our wellbeing apps page for free health and wellbeing apps relating to your physical, mental, emotional, social and practical wellbeing needs.

ORCHA offers free courses through its Digital Health Academy as a way of helping people to upskill in digital health. The academy aims to help your team develop and improve their understanding of the digital health landscape, and the practical use of digital health, so you can confidently access and recommend digital health solutions.

The Digital Health Academy has been designed by practising health and care professionals and education experts. There are two Foundation modules which are CPD-accredited, as well as online bitesize video content. A series of clinical modules across topics such as digital health for mental health, diabetes, physiotherapy, long Covid and winter pressures will be available soon.

NHS England and Improvement has co-designed a national training programme, with support from a number of NHS organisations, which aims to offer delegates an opportunity to learn more about what a wellbeing conversation is, when it may be appropriate to initiate one and provide them with additional knowledge and skills to have safe and compassionate conversations about various aspects of wellbeing. The programme, delivered by trained professionals from Passe Partout, also advises how to safely signpost staff to additional support when needed, and offer an opportunity to practice a conversation in a safe, supportive and non-judgmental space of the session.

NHS England and NHS Improvement have worked with NHS colleagues to develop an optional e-learning module to support Health and Wellbeing Champions in understanding the remit of their role. This training can be accessed on the Health Education England e-Learning for Healthcare website. Champions can also access ongoing support through our dedicated space on the NHS Futures site.

• By encouraging organisations to embed wellbeing conversations across their system, we aim to create cultures where people feel heard and valued, and in which diversity is respected. This should, in turn, encourage us all to pass care and compassion on to each other, to patients and to our families.
• Wellbeing conversations should consider the whole wellbeing of an individual (physical, mental, emotional, social, financial, lifestyle, safety) and identify areas where the individual may need support, signpost them to that support, and regularly monitor their wellbeing over time.

As a line manager, do you feel confident talking to a member of staff about their mental health and wellbeing?

As a staff member, how valuable would it be to speak to your manager about how you’re feeling, especially if they were able to help in a practical way?

And, as an individual, how aware are you of what’s happening with your own mental health and wellbeing?

Created with guidance from line managers and staff in the Greater Manchester area, Touch 10 and the Personal Wellbeing Barometer aim to stimulate open and honest conversations and provide a way of tracking your own mental wellbeing, with the aim of nipping potential problems in the bud before they develop into something bigger and more problematic.

Listen to our Health and Wellbeing Podcast ‘Touch 10: My mental wellbeing’, where Janet Castrogiovani is joined by Lynn Marsland to discuss Touch 10 and the Personal Wellbeing Barometer.