Our digital transformation case studies highlight examples of general practices making a real difference to patients.
The aim of Healthy Hyde’s Paramedic Appointment Hub was to free up time and capacity in General Practice for GP’s, to manage more complex patients who really benefit from continuity of care and to relieve the impact of unnecessary visits to A&E. The service brings together Practices from across the PCN to deal with healthcare needs that, if not dealt with locally, may otherwise have presented at emergency care.
Tower Family Healthcare needed a new way to manage patient demand, rather than the traditional first come approach of appointment booking. Tower Family Healthcare’s Patient Hub helps to better manage appointments across all four of its sites, enabling clinicians to focus on patient care.
Examples of general practices making a real difference to patients
Healthy Hyde’s Paramedic Appointment Hub
improved timely access to care
reduced A&E appointments
increased clinical capacity
shared vision and agile partnership working
Tower Family Healthcare’s Patient Hub
improved patient access
reduced appointments
reduced locum costs
willingness to try new intiaties in response to demand
Improved patient recall at Borchardt Medical Centre
improved patient recall
reduction in non-response rates
small changes to working practices
low-cost software solution applied to a general practice setting
