The GP Excellence programme webinars aim to support practices with key topics of interest and learning in general practice. Details of the webinars are published regularly throughout the year on the news section of the PCB website.
Some of the most popular webinars have been recorded as video or audio files and are available to access under the drop-down boxes below.
The videos are also available to view on the PCB YouTube channel. You can listen to the audio recordings on Spotify.
If you have any questions about the webinars, or would like the resources which accompany each video or audio recording, please get in touch with the GP Excellence programme: gm.gpexcellence@nhs.net
GP Excellence webinar video recordings
New contracts
This session will provide you with the time and insights needed to navigate the new 2025/26 contract changes, along with the updated Quality and Outcomes Framework (QOF) and Primary Care Network (PCN) Directed Enhanced Service (DES) changes.
This video is useful for practice managers, business managers, finance managers, PCN managers and assistant managers.
Watch the video below, or visit the GMPCB YouTube channel
Appraisals
This session will support you to achieve good quality appraisals for your staff. It will also support you to understand when a longer in-depth appraisal is required, or when it is acceptable to carry out a shorter appraisal depending on the needs and desires of the team member.
The session will guide you through how to work with the information you receive in an appraisal to improve workplace planning for your team.
This video is useful for anyone in a leadership position who completes appraisals in their team.
Watch the video below, or visit the GMPCB YouTube channel
Estates planning for GP surgeries
This session will talk you through the ways to improve your estates to maximise capacity. It will include writing the perfect project initiation document (for funding) and quick wins to improve your current space; including the growth of surgeries due to maximising Additional Roles Reimbursement Scheme (ARRS) roles from your PCN.
This session is suitable for practice managers, business managers, assistant managers, PCN managers and operations managers.
Watch the video below, or visit the GMPCB YouTube channel
Merging or taking over a practice contract
With threats to the finances of general practice, there are several single-handed GPs who are finding themselves in this position.
This video will help you prepare for the unknown. The content will help you to know what you need to do if you are faced with this situation, including business cases, Care Quality Commission (CQC changes), communicating with patients and TUPE (Transfer of Undertakings Protection of Employment rights).
This session is suitable for practice managers, assistant managers, operation manager and GP partners.
Watch the video below, or visit the GMPCB YouTube channel
Project management in general practice
This session will take you through the basics of organising a project, writing a business case for the project and then creating a project plan for any area of project management within general practice.
This session is suitable for practice managers, assistant managers, PCN managers, operations managers, reception managers, digital leads, compliance managers, nurse managers and any team lead positions who take charge of projects.
Watch the video below, or visit the GMPCB YouTube channel
Quality and Outcomes Framework (QOF) prevalence
This session will assist you to improve the Quality and Outcomes Framework (QOF) prevalence in your surgery to ensure you are maximising the income in each list size area.
Useful for new managers, data quality lead positions or those getting to grips with QOF management and prevalence.
This session is suitable for practice managers, QOF leads, data quality managers, assistant managers, nurse managers, PCN managers and Operations Managers.
Watch the video below, or visit the GMPCB YouTube channel
New PCN Network Contract Directed Enhanced Service (DES) – October 2024
This video masterclass works through the new PCN DES covering financial changes and changes to the ARRS allocation, including the ability to hire GPs under the Additional Roles Reimbursement Scheme (ARRS) structure.
The session also touches on the updated global sum value and what this means to practices, including a useful template with all areas of the new contract to help you plan and prepare.
This session is useful for practice managers, business managers, finance managers, PCN managers or assistant managers.
Watch the video below, or visit the GMPCB YouTube channel
GP Excellence webinar audio recordings
Estates planning
This audio recording talks through the ways to improve your estates to maximise capacity. It includes tips on writing the perfect project initiation document (for funding) and quick wins to improve your current space, including the growth of surgeries due to maximising Additional Roles Reimbursement Scheme (ARRS) roles from your PCN.
This session is suitable for practice managers, business managers, assistant managers, PCN managers and operations managers.
Listen to the recording below, or visit GMPCB’s Spotify account
