The Greater Manchester Dental Excellence programme webinars aim to support dental practices with key topics of interest and learning. Details of the webinars are published regularly throughout the year on the news section of the PCB website.
The webinars have also been recorded and are available to access and view under the drop-down boxes below, or directly via the PCB YouTube channel.
If you have any questions about the webinars, or would like the resources which accompany each video, please get in touch with the Dental Excellence programme: via.pcexcellence@nhs.net
Dental Excellence webinar video recordings
Patient Access Quality Scheme (PAQS)
This 30-minute video focuses on communicating effectively about PAQS with patients and system colleagues.
It provides practical guidance and draws on real-life examples to help front-line teams confidently explain and deliver the scheme within dental practices.
The session is suitable for contract holders, practice owners, practice managers and front-line staff such as receptionists. It will not cover contractual requirements.
Watch the video below, or visit the GMPCB YouTube channel
