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RCGP Quick guide

RCGP Quick guide: Plan-Do-Study-Act (PDSA) approach

This RCGP Quick guide introduces the Plan-Do-Study-Act (PDSA) approach, a technique that allows you to test out improvements in a controlled way so that change can occur gradually, with an awareness of unintended consequences.

Read more about RCGP Quick guide: Plan-Do-Study-Act (PDSA) approach

RCGP Quick guide: Fishbone diagram

This RCGP Quick guide introduces Fishbone diagrams (also called cause and effect analysis) which are used to help to identify and display the root causes of a problem.

Read more about RCGP Quick guide: Fishbone diagram

RCGP Quick guide: Clinical audit

This RCGP Quick guide provides the standard headings for a clinical audit report and gives tips on how to define and fulfil each section. It attempts to keep the process simple and will satisfy the requirements of General Medical Council (GMC) revalidation.

Read more about RCGP Quick guide: Clinical audit

RCGP Quick guide: Communication strategy

This RCGP Quick guide introduces communication strategy an improvement tool that plans how to spread the news of your improvement project. It includes both who to inform, and how to do so.

Read more about RCGP Quick guide: Communication strategy

RCGP Quick guide: Collaboratives

This RCGP Quick guide introduces quality improvement collaboratives, groups of people meeting together to learn from and motivate one another.

Read more about RCGP Quick guide: Collaboratives

RCGP Quick guide: Statistical process control charts

This RCGP Quick guide introduces Statistical process control charts, a tool for displaying performance data to check if performance is continuing to be as expected.

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RCGP Quick guide: Theory of Constraints and Flow

This RCGP Quick guide introduces the theory of constraints and flow, a methodology for identifying the most significant limiting factor – the constraint – which stands in the way of the organisation’s goal being met.

Read more about RCGP Quick guide: Theory of Constraints and Flow

RCGP Quick guide: Evaluation

This RCGP Quick guide explains how presenting an evaluation of any quality improvement activity undertaken can help share its results.

Read more about RCGP Quick guide: Evaluation

RCGP Quick guide: Networks

This RCGP Quick guide explains that building networks of people with a common purpose and enthusiasm for positive change is a way of harnessing the power of ‘emergent change’.

Read more about RCGP Quick guide: Networks

RCGP Quick guide: Visual displays

This RCGP Quick guide explains how visual displays can share your improvement data in an accessible format so that everyone involved knows if their improvement efforts are working.

Read more about RCGP Quick guide: Visual displays

RCGP Quick guide: Appreciative Inquiry

This RCGP Quick guide introduces appreciative inquiry, a method that help groups of people working together to learn more from their success and to build on these to generate further improvements.

Read more about RCGP Quick guide: Appreciative Inquiry

RCGP Quick guide: Measurement and Analysis

This RCGP Quick guide explains how measurement and analysis can tell us what we need to improve, then, once we’ve started to make changes, it can tell us if our efforts are making a difference.

Read more about RCGP Quick guide: Measurement and Analysis

RCGP Quick guide: Driver Diagrams

This RCGP Quick guide introduces driver diagrams, a tool to help you to organise your improvements in a logical way, so that everyone involved can see how the planned changes will lead to the desired improvement.

Read more about RCGP Quick guide: Driver Diagrams

RCGP Quick guide: Communication Matrix

This RCGP Quick guide introduces the communication matrix, a systematic way of identifying members of the team and the themes they need to know in carrying out your improvement work.

Read more about RCGP Quick guide: Communication Matrix

RCGP Quick guide: Gantt Charts

This RCGP Quick guide introduces Gantt charts, a tool that provides a visual representation of your project schedule which helps to identify a realistic timeframe for implementing a project.

Read more about RCGP Quick guide: Gantt Charts

RCGP Quick guide: Run charts

This RCGP Quick guide introduces Run charts, a tool that allows practices to analyse data, with minimum use of statistical methods, and helps determine if an improvement has been made.

Read more about RCGP Quick guide: Run charts

RCGP Quick guide: Externally Sourced Data

This RCGP Quick guide provides a comprehensive list of links to data sources that may be useful when undertaking quality improvement work.

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RCGP Quick guide: Model for improvement

The model for improvement ensures that you and your team are very clear and specific about what you want to improve and how you will know if you have been successful.

Read more about RCGP Quick guide: Model for improvement

RCGP Quick guide: Improvement Science

This RCGP Quick guide introduces improvement science, a relatively new academic field that aims to identify the best methods for improving the quality and safety of healthcare.

Read more about RCGP Quick guide: Improvement Science

RCGP Quick guide: Engagement and Behaviorial Change

This RCGP Quick guide helps practitioners to think about creating the right conditions for all the individuals involved in improvement to be motivated and able to contribute to the best of their ability.

Read more about RCGP Quick guide: Engagement and Behaviorial Change

RCGP Quick guide: Patient Involvement

This RCGP Quick guide helps practitioners to ensure that quality improvement work is designed to improve patients’ experience of care as well as their outcomes.

Read more about RCGP Quick guide: Patient Involvement

RCGP Quick guide: Context and Culture

This RCGP Quick guide helps practitioners to reflect on the context or environment in which a quality improvement intervention is to be introduced.

Read more about RCGP Quick guide: Context and Culture

RCGP Quick guide: Process and Value Stream Mapping

This RCGP Quick guide introduces process and value stream mapping, techniques that creates a visual representation of all the steps in a process.

Read more about RCGP Quick guide: Process and Value Stream Mapping

RCGP Quick guide: Diagnostic Survey

This RCGP Quick guide introduces diagnostic survey, a frequently used method used to identify the needs of the target group for any improvement work.

Read more about RCGP Quick guide: Diagnostic Survey

RCGP Quick guide: The QI Wheel for Primary Care

This RCGP Quick guide explains the Quality Improvement wheel for primary care, a simple visual representation that illustrates the the main elements to consider in design, delivery and evaluation of a QI project, acting as a guide to the stages involved.

Read more about RCGP Quick guide: The QI Wheel for Primary Care

RCGP Quick guide: Significant event analysis

This RCGP Quick guide introduces Significant Event Analysis a technique to reflect on and learn from individual cases to improve quality of care overall.

Read more about RCGP Quick guide: Significant event analysis

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© 2022 Greater Manchester Primary Care Provider Board

  • Home
  • About us
    • Vision and purpose
    • Your Primary Care Provider Board
    • Who we are
      • Meet the Board
      • Meet the Delivery Team
    • How we work
    • Our strategic context
    • Our role in Greater Manchester
    • Our successes
    • GM Primary Care Blueprint
      • GM Primary Care Summit
      • Blueprint delivery plan year one
    • Annual Review
    • Contact us
  • Community pharmacy
    • Community pharmacy overview
    • Pharmacy Excellence
      • Research in community pharmacy
    • Pharmacy First service
    • Advanced services
    • Raising concerns about a pharmacy service
    • Prevention
    • Health and wellbeing
    • Sustainability in community pharmacy
  • Dentistry
    • Dentistry overview
    • Dental Provider Board
    • Healthy Living Dentistry
      • What is Healthy Living Dentistry?
      • Roles and training
      • Your action plan
      • Frequently asked questions
      • Apply now
      • Accredited practices
      • Feedback from accredited practices
      • Best practice
    • Pride in Practice
    • Dentistry resources
    • Dentistry research
  • General practice
    • General practice overview
    • Digital transformation
      • Digital First Primary Care Programme
        • DFPC in numbers
        • Meet the team
      • How to get started
        • Agreeing intent
        • Health check
        • Preparing for change
        • The patient journey
      • How to develop your digital channels
        • Websites
        • Cloud-based telephony
        • Online appointments
        • The NHS App
        • Social media
        • Smarter messaging
        • Email and web forms
        • Letters
        • Walk in
      • Case studies
        • Healthy Hyde
        • Tower Family Healthcare Patient Hub
      • Latest news
      • Useful resources
    • GP Excellence
      • GP Excellence Podcast
      • GP Excellence webinars
      • Quality improvement
        • Diagnose
        • Plan and test
        • Implement
        • Sustain
      • Research
        • Become an academic GP
        • Boost your income through research
        • Engage your patients
        • Leading your PCN
        • Quick and easy
        • Research FAQs
        • Research QI Learning Community
      • GM clinical guidance and pathways
      • Resources
      • Support
    • New access models
    • PCB programmes
      • Diabetes Care
      • PCN Development Programme
      • PCN Leadership Programme  
      • Primary Care Leadership Programme  
      • Place-based GP Board Development Programme 
      • Proactive Care
    • PCN health inequalities data
    • Sustainability in general practice
    • Working with community pharmacy
      • Patient-led ordering
      • Hypertension Case Finding Advanced Service
  • Optometry
    • Optometry overview
    • Optometry Excellence
    • Health and wellbeing support
    • Optometry extended services
    • Sustainability in optometry
  • Sustainability
    • Building a net zero NHS
    • 10-step plan to greener primary care
    • Sustainability in community pharmacy
    • Sustainability in general practice
    • Sustainability in dentistry
    • Sustainability in optometry
  • Workforce hub
    • Workforce overview
    • Career and personal development
    • Health and Wellbeing Programme
      • Health and Wellbeing Podcast
      • Wellbeing resources
      • Wellbeing resources for NHS staff
      • Wellbeing apps
      • Crisis support
      • Mental wellbeing
        • Connect 5
      • Physical wellbeing
      • Financial wellbeing
      • Psychological safety
      • The leadership role
    • Primary care sitrep support
    • Additional Roles Reimbursement Scheme
  • News
    • News
    • PCB Partner Update
    • PCB Provider Update
    • Podcasts
    • Events