Non-clinical passport: cultivating non-clinical expertise in general practice

In this episode, doctors Lisa and Sara are joined by Satty Boyes, senior programme manager at NHS Greater Manchester and Lorna Laflin, practice manager adviser for Greater Manchester Primary Care Provider Board’s GP Excellence Programme, to discuss a new platform for the non-clinical workforce within general practice in Greater Manchester.

The platform allows staff to explore progression pathways, track their professional progress and access learning opportunities all in one place. 

Some quotes from those who have accessed the platform already: 

“I think this is an absolutely wonderful tool and wish that there had been something like this available when I first started my career with the NHS. Easy to use and lots of really useful information. I would be really inclined to push some of my administration staff to enrol for the passport to develop their skill-set. A wonderful piece of work. Well done to the team for pulling this all together.”
“Useful for everyone to understand that career progression pathways ARE available if they wish to progress. Very useful to see standardised job descriptions and training pathways all in one place.”

Listen to the podcast episode at

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