Rethinking navigation for PCNs

In the first episode of the GP Excellence Podcast Simon Merchant and Scott Mallin, Directors of Interdigitate, discuss how they are supporting Greater Manchester Primary Care Networks to meet the needs of their patients in an enduring way.

GP Excellence podcast

The GP Excellence podcast series is brought to you by the Greater Manchester Primary Care Provider Board.

As part of Greater Manchester Health and Social Care Partnership, the Primary Care Provider Board support all of the 67 Primary Care Networks (PCNs) across Greater Manchester.

Responding to what is most important to PCNs, through GP Excellence we offer development programmes and resilience support. This podcast series supports this programme of work.

Visit to access the podcast series via your preferred podcast provider.

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Whether you’re a GP, a manager or part of the administration team, you all have a key role to play and this series will arm you with advice and knowledge to help you do your job better and improve the patient experience.

Throughout the series, we’ll be speaking to expert guests in the area of inequalities, business development and much more. If you would like us to cover a topic, let us know by emailing