In these videos Dr Robert Lloyd from the Institute for Healthcare Improvement introduces the Model for Improvement, a tool that ensures that you and your team are very clear and specific about what you want to improve and how you will know if you have been successful.
The model for improvement poses three questions:
- What are we trying to accomplish?
- How will we know that a change is an improvement?
- What changes can we make that will result in improvement?
Once the third question has been answered, a change can enter a Plan-Do-Study-Act cycle (PDSA). Using this approach allows us to continue the changes that work and stop those that do not.
Part 1
Part 2
