Tick aqua General practice

Helping PCNs to improve patient care and health outcomes

Proactive and personalised care is an approach to health and wellbeing that identifies and supports people’s needs before they reach a point of crisis.

How to develop a proactive and personalised care model

The team has produced a number of rersources and videos to show you how to develop a proactive and personalised care approach. Click on the links below to find out more.

The coaching approach and why it works

Health coaching is widely recognised as a set of skills and a way of working – a mindset – that is focused on building patient autonomy and agency. Find out more

Quality improvement tools and templates

Quality improvement (QI) empowers those closest to the issues affecting care quality by providing them with the time, permission, skills, and resources needed to address and solve these challenges. Find out more