The Proactive and Personalised Care Toolkit was created by Greater Manchester Primary Care Provider Board (GMPCB) and NHS Greater Manchester, in partnership with Peak Health Coaching.
The toolkit highlights the best resources from the Greater Manchester Proactive and Personalised Care Programme which included quality improvement (QI) approaches, coaching principles, and place-based working. It supported Primary Care Networks (PCNs) to:
- Use population health data meaningfully through platforms like Curator
- Design workforce models that optimise Additional Roles Reimbursement Scheme (ARRS) roles
- Employ health coaching to empower patients
- Apply QI tools to build iterative, measurable change
The toolkit contains QI templates, videos from our experts on workforce design and coaching, guidance on workforce planning, and ways to link data with community engagement.
Following the structure of the programme, the toolkit sets out the ‘why’, the ‘what’ and the ‘how’ approaches taken.
The toolkit also includes case studies from two PCNs that show the impact of this approach.
You can use the whole guide, as a framework for your own proactive and personalised care project, or dip in and out of the sections most relevant to you.
Download a PDF version of the toolkit using the box below, or follow the links at the bottom of each page to visit the relevant sections of the toolkit.
