Quality and service improvement tools
This resource is a comprehensive collection of proven quality and service improvement tools, theories and techniques that can be applied to a wide variety of situations.
NHS Institute for Innovation and Improvement
A Handy Guide to Facilitation
This guide published by the NHS Institute for Innovation and Improvement outlines tools and techniques to help make group workshops or meetings as productive as possible.
The Facilitator’s Toolkit: Tools, techniques and tips for effective facilitation
This toolkit published by the NHS Institute for Innovation and Improvement provides tools, tips and ideas for facilitating small and large groups.
