Greater Manchester Primary Care Provider Board (PCB) is able to offer tailored health and wellbeing support to all primary care disciplines through its Health and Wellbeing Programme.
To access any of the training opportunities listed below, or for general information and support about health and wellbeing, please contact GMPCB’s Health and Wellbeing Programme Manager, Dominic Anderson: dominic.anderson3@nhs.net
To find out about other health and wellbeing support available to the primary care workforce, click on the links in the menu to the right of this page.
Health and wellbeing support and resources
Support through the PCB Primary Care Health and Wellbeing Programme can come in a range of ways. This can include, but is not restricted to, access to various wellbeing training opportunities, including:
Handling difficult situations – caring for yourselves and others with compassion
This programme has been delivered online nationally since 2021 to meet workforce objectives as outlined in the NHS People Plan, NHS People Promise, Long Term Workforce Plan and EDI Improvement Plan.
The programme aims to support the primary care workforce to stay safe and healthy, with a focus on effective communication skills and wellbeing, and covers:
Sharing your challenging situations in a primary care context
- Understanding the four components of compassion/compassion in action
- Effective communication for difficult situations – levels of listening, asking better questions, empathetic language
- Wellbeing – thinking fast and slow, emotional intelligence, the circle of control, compassion fatigue, signposting
This is specifically aimed at primary care patient-facing colleagues, particularly those who are the first point of contact for patients. It takes place either online or face to face via one three-hour module.
Having safe and effective wellbeing conversations
The NHS People Plan sets out the ambition that every member of the NHS have health and wellbeing conversations with their line manager or peers.
As part of this conversation, line managers will have compassionate conversations regarding an individual’s health and wellbeing, and any flexible working requirements, in addition to equality, diversity and inclusion.
The programme aims to support colleagues to have safe and effective wellbeing conversations and enable them to support or signpost to further support when needed.
This is ideal for primary care line managers, particularly those new to line management or in roles with caring responsibilities for staff, such as health and wellbeing champions and clinical educators.
NHS Leaders’ Wellbeing Local Programme
This NHS programme was piloted nationally in 2022/23 and is currently being rolled out to develop culture change agents for wellbeing across three Integrated Care Systems in England, including NHS Greater Manchester.
The programme is supported by the NHS Leaders’ Wellbeing Faculty and a Community of Practice.
It aims to strengthen NHS leaders’ skills, knowledge and confidence in how to lead on:
- Personal wellbeing (self-awareness and self-management)
- Using behaviours that create and support healthy cultures
- Using behaviours that build workforce wellbeing in teams
Aimed at primary care leaders, this online or face-to-face course takes place over three modules each lasting two hours.
QOF QI workforce wellbeing support for PCNs and practices
GMPCB can offer specific support for PCNs and individual general practices to support them to meet the Quality and Outcomes Framework (QOF) Quality Improvement (QI) workforce wellbeing module.
Support from the PCB can include, but is not restricted to:
- evaluation of current workforce wellbeing factors
- identifying areas of improvement
- creating and implementing an action plan
- support with PCN peer review meetings
