Summary
Following a survey and wellbeing training, the team is delivering practical solutions to help each other feel well at work.
Team members at Greater Manchester Primary Care Provider Board (PCB) are leading by example when it comes to prioritising ‘being well’ at work.
The delivery team, which supports the work of the PCB with training and mentorship, has developed an action plan so it can apply some of the key principles of its flagship wellbeing training programme.
The ‘Being Well, the Leadership Development Training Programme’ is a free course designed specifically for all four disciplines of primary care.
Believed to be the first of its kind – tailored for community pharmacy, dentistry, general practice and optometry – the course has gathered momentum since its launch in September 2024.
Primary care providers are encouraged to cultivate a culture of compassion by prioritising wellbeing instead of considering it a ‘nice to have’.
To demonstrate the benefits of the course, the PCB delivery team members undertook the training themselves and surveyed staff about their own wellbeing at work.
As a result, they developed and are implementing an action plan.
The survey found that most team members felt the PCB supported workforce wellbeing, they were listened to, their efforts were recognised, and they were in a safe working environment where they could comfortably raise concerns and challenges.
However, people put forward a range of suggestions to improve workplace wellbeing further, including:
- More team interaction instead of emails
- More updates on what other team members are working on
- More opportunities to meet face-to-face
- Team building to learn more about each other’s skill sets
The action plan sets out how the PCB will address some of the issues raised, including:
- Introducing regular wellbeing check-ins with line managers
- Adding details of the team and new starters to the PCB website
- Celebrating successes and discussing challenges at each team meeting
- Using a team WhatsApp group to communicate and inform when attending the shared office space
- Building in wellbeing objectives to each PCB programme, where possible
The aim is to incorporate workforce wellbeing into everyday practice.
The PCB’s Health and Wellbeing Programme Manager, Dominic Anderson, and Chair, Luvjit Kandula, recently wrote a blog on wellbeing leadership in primary care and their ambitions for change.
New dates for the wellbeing leadership course have recently been released for 2026.
