Summary
The pre-recorded webinars focus on the ‘well-led’ key question of the assessment framework.
A series of webinars has been produced to help practices improve their leadership and governance.
The videos each focus on a different quality statement within the ‘well-led’ element of the Care Quality Commission (CQC) assessment framework.
They offer valuable insights and practical tips for practices preparing for a CQC inspection, as well as providing advice if you’re seeking to enhance your general leadership approach.
The pre-recorded webinars, on YouTube, are suitable for all CQC-regulated providers, including both general practice and dentistry.
They cover all eight quality statements under the ‘well-led’ key question, from ‘shared direction and culture’ and ‘freedom to speak up’ to ‘workforce equality, diversity and inclusion’ and ‘partnerships and communities’.
In addition, there are webinars on what happens when an inspector is on site, and different perspectives on CQC inspections, such as those from practice managers, patients and stakeholders.
The webinars have been produced by The Well-Led Provider, a company that offers diagnostic and improvement tools for leadership and workforce development in practices and PCNs.
The Greater Manchester Primary Care Provider Board helps practices prepare for CQC inspections via its primary care excellence programmes.
They recently ran a webinar for dental practices on understanding the CQC framework and can provide tailored support to practices following an inspection.